![]() ![]() Windows: Click the "Help" button at the top of your screen then click "Check for Update" Please confirm what version of SketchUp you are currently using. Firstly, please download and run the utility CheckUp.exe to see if your workstation is compatible with SketchUp Pro 2023.Ģ. Let's start the Troubleshooting process by checking the following things.ġ. I’d like to call your attention to a Forum thread posted by Dave Richards on migrating extensions from a user’s p.o.v here: Please read the following article on Migrating Plugins, Materials, and Components from previous versions of SketchUp, and note that Windows instructions are above the Mac instructions on the same page: To avoid unnecessary crashes, we require plugins to be added to each version. The #1 crash we get from SketchUp is when a plugin is installed that isn't compatible with that version of SketchUp. Please know we require it for a very good reason. We know that moving your plugins from one version of SketchUp to another can be a pain, we have to do it also. We always recommend reinstalling extensions, as the old ones may not work with the new version, so we want to make sure they install the latest versions. The workspace settings will not transfer. Please let iRender know if you continue to experience this issue after following these above steps!Īs for the question about transferring to a new version. Locate and delete the "login_session.dat" file.Navigate to Application Support > SketchUp (Year).Click on "Go" Then hold the Option key and "Library" should appear in the list.Go to your desktop, you should see "Finder" and "Go" in the top left menu bar.Failure to complete this step will prevent these steps from working Close all instances of SketchUp and LayOut by right clicking on their icons in the dock, and clicking "Quit". ![]() Please try the following steps exactly as described, this should get you up and running! Locate and delete the file named "login_session.dat".Open your file browser, and navigate to C:\Users\username\AppData\Roaming\SketchUp\SketchUp(Year)\SketchUp (You may need to enable the ability to view hidden files and folders.Close all running instances of SketchUp or LayOut.Please follow the below steps exactly as described, and let me know if this does not resolve the issue! If the above proposed solution fails to resolve this issue please see the steps below. Buy / Request Quote ~ SketchUp Pro / Studio 2023.SketchUp Subscription Installation / Activation Guide.Hardware and Software Specifications for 2023.Twinmotion 2023.1 Preview (Release Notes).On-Line Training: Introduction to Twinmotion. ![]()
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